Shipping Policy

Shipping & Delivery

Since this is a Vinyl Club, we are at the mercy of the production timelines for the record pressing. The estimated ship date for the Lucy Pearl vinyl is 4/28/25. You will receive a notification when your order ships.  

International-Other than the U.S. Territories, we do ship to select  countries outside the U.S. at an additional cost. These additional shipping costs, will be charged to directly to you at checkout. The purchaser is responsible to pay their local taxes.

Viewing Pending Orders

If you would like to review or change something about the order you placed before it enters the shipping process, please contact us at info@controlindsutry.com with your order number in the subject.

Adding Items to Your Shopping Cart

If you want to order an item, click the "Add to Cart" button on the item's product below the product description. Once you've added an item to your Shopping Cart, keep searching or browsing until your cart contains all of the items you want to order. You can access your shopping cart by clicking on "BAG."

Proceed to Checkout

Take a moment to review all of the items you've placed in BAG. If you decide that you don't want to purchase a particular item right away, click the "delete" button to remove an item. When you're ready to place an order for everything in "BAG" click the "Continue to checkout" button. You will be taken to the first page of the order form. The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please contact customer service at info@controlindustry.com
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Enter a Shipping Address

Tell us where you would like to ship your order. It is recommended that the billing and shipping address match.  If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the U.S. Postal Service.

Shipping Method

We will ship best on the selected method that is best for your region.

Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Place Your Order" button only once to submit your order. Once you place your order, we will send you a confirmation e-mail message (check your spam).

Check Your Order Status

We automatically send you a confirmation and email and tracking email; if you do not see these emails please check your spam folder for emails from info@controlindustry.com. If you would like to review or change something about the order you placed before it enters the shipping process please call us at 310-436-1333 or email info@ontrolindustry.com with your ORDER NUMBER.



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